How to Have Your Cake and Eat it too

Autor*innen

• J. Margus Klaar

Parameter

• 112 Seiten
• 4 Lesestunden

• Design
• Handel und Verkauf
• Kunst & Kultur
• Wirtschaft

Mehr zum Buch

The vast majority of managers surveyed consider customer experience as the most important battleground for competitive advantage. The process of designing services is very specific to each individual business. However, discovering what people actually want and value is a universal process. This process of discovery is the subject of this book.

• Sprache: Englisch
• Erscheinungsdatum: 2015
• Einband: Paperback