The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts

Autor*innen

• Autorenkollektiv

Parameter

• Business & Management
• Handel und Verkauf
• Persönlichkeitsentwicklung
• Psychologische Thematik
• Sachliteratur

Mehr zum Buch

An introduction to assertiveness -- The three-part assertion method -- Assertive rapport building -- Tactics for assertive rapport building -- Assertive curiosity -- Maximizing assertive curiosity in business -- From curiosity to understanding -- Etiquette: rules of the road for people skills -- Persuasion as a people skill -- Asking questions skillfully -- Assertive speaking -- Assertive listening -- Assertive ambition -- Maximizing results with assertive ambition -- Assertive conflict resolution -- Assertive conflict management and negotiation

• Sprache: Englisch
• Erscheinungsdatum: 2009