Ausverkauft
Mehr zum Buch
CRM is an integrated information system that is used to plan, schedule and control the pre-sales and post-sales activities in an organization. This text is a manager's guide to making the most of CRM techniques for enhancing customer service, sales force effectiveness and marketing strategy.
Buchkauf
The CRM handbook : a business guide to customer relationship management, Jill Dyché
- Sprache
- Erscheinungsdatum
- 2005
- product-detail.submit-box.info.binding
- (Paperback)
Wir benachrichtigen dich per E-Mail.
Hier könnte deine Bewertung stehen.
- Titel
- The CRM handbook : a business guide to customer relationship management
- Sprache
- Englisch
- Autor*innen
- Jill Dyché
- Verlag
- Addison-Wesley
- Erscheinungsdatum
- 2005
- Einband
- Paperback
- ISBN10
- 0201730626
- ISBN13
- 9780201730623
- Reihe
- Kuratierte Auswahl
- Addison-Wesley information technology series
- Schlagwörter
- Sachbücher, Handel, Wirtschaft & Management
- Bewertung
- 3,5 von 5 Sternen
- Beschreibung
- CRM is an integrated information system that is used to plan, schedule and control the pre-sales and post-sales activities in an organization. This text is a manager's guide to making the most of CRM techniques for enhancing customer service, sales force effectiveness and marketing strategy.