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Total Relationship Marketing

Marketing Management, Relationship Strategy and CRM Approaches for the Network Economy - Second Edition

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Total Relationship Marketing provides a genuinely unique new view of the meaning of marketing management and a complete introduction to the rapidly evolving field of relationship marketing.A major contribution to marketing thought internationally, this new edition of Gummesson's seminal title presents a powerful and in depth analysis of modern relationship marketing. Highly informative, practical in style, and packed with examples and cases from real companies, it is an essential resource for all serious marketing practitioners as well as both undergraduate and postgraduate students.

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Total Relationship Marketing, Evert Gummesson, Philip Kotler

Sprache
Erscheinungsdatum
2002
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Titel
Total Relationship Marketing
Untertitel
Marketing Management, Relationship Strategy and CRM Approaches for the Network Economy - Second Edition
Sprache
Englisch
Erscheinungsdatum
2002
Einband
Paperback
Seitenzahl
350
ISBN10
0750654074
ISBN13
9780750654074
Reihe
Bewertung
3,7 von 5 Sternen
Beschreibung
Total Relationship Marketing provides a genuinely unique new view of the meaning of marketing management and a complete introduction to the rapidly evolving field of relationship marketing.A major contribution to marketing thought internationally, this new edition of Gummesson's seminal title presents a powerful and in depth analysis of modern relationship marketing. Highly informative, practical in style, and packed with examples and cases from real companies, it is an essential resource for all serious marketing practitioners as well as both undergraduate and postgraduate students.