Total Relationship Marketing

Marketing Management, Relationship Strategy and CRM Approaches for the Network Economy - Second Edition

Autor*innen

• Evert Gummesson
• Philip Kotler

Parameter

• 350 Seiten
• 13 Lesestunden

• Handel
• Management & Personalverwaltung
• Ökonomie
• Sachbücher
• Wirtschaft & Management

Mehr zum Buch

Total Relationship Marketing provides a genuinely unique new view of the meaning of marketing management and a complete introduction to the rapidly evolving field of relationship marketing.A major contribution to marketing thought internationally, this new edition of Gummesson's seminal title presents a powerful and in depth analysis of modern relationship marketing. Highly informative, practical in style, and packed with examples and cases from real companies, it is an essential resource for all serious marketing practitioners as well as both undergraduate and postgraduate students.

• Sprache: Englisch
• Erscheinungsdatum: 2002
• Einband: Paperback