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Cyclecraft is the complete guide to safe and enjoyable cycling for adults and children, whether they're learners, improvers or experienced riders. Fully updated with more photos, illustrations and practical advice than ever before, this new edition of the classic cycling manual builds confidence and enjoyment step-by-step. Clear and concise explanations walk through the basics of riding well, before exploring more advanced techniques such as cycling safely on busy roads. The relevant content of Cyclecraft is also aligned with Bikeability, making it perfect for learner cyclists at level 1, 2 and 3 of the course.

ITIL(R) Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL(R) 4 Foundation syllabus.

Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement.

PRINCE2 (Projects in Controlled Environments) is a structured method for effective project management. This publication is a guide for those intending to take the UKAS/APM Group PRINCE2 Foundation and Practitioner examinations, and also provides advice for those taking the APM Group Practitioner Re-Registration examination. It contains examples of multiple choice questions and specimen answers to questions about typical project management situations, and supersedes the 2005 ed. (ISBN 9780113309788).