David Barrow Reihenfolge der Bücher

Focusing on the principle of value co-creation, this book provides insights from the author's diverse business experiences, emphasizing how to effectively integrate ITIL 4 into real-world scenarios. It addresses critical themes such as defining and balancing organizational and supplier values, delivering customer value, and the importance of reporting. Additionally, it advocates for a practice-based approach and the embedding of continual service improvement, making it essential for executives aiming to enhance their organization's long-term viability and value.

The story follows Larry and Gary, who run the Two Bears Delivery Company, as they embark on a challenging journey to deliver a chair to an eccentric customer. Their adventure takes them through picturesque meadows, eerie forests, and across a daunting ditch, highlighting the obstacles they face along the way. The narrative promises a blend of humor and excitement as the duo navigates these unique landscapes.

The story features a small boy engaged in a whimsical game of hide and seek with an elephant. As the boy searches for his elusive friend, young readers will delight in spotting the elephant cleverly hidden on each page. This unique and playful narrative invites children to join in the fun, enhancing their engagement and observational skills.