Byrd Baggett Bücher

"Excellence in customer service results in long-term success," says Byrd Baggett. That's the reason everyone in business should focus on pleasing customers. Baggett reminds the reader of the habits that almost always result in happy, satisfied customers.

This book contains two hundred suggestions and challenges to show people atevery level of an organization how to find inspiration and how to motivate thosearound them to new heights.

Focusing on the basic habits that are common among business leaders, this book pinpoints characteristics of a successful sales lifestyle. Contains the basic information all sales professionals need to know.