Consumers' Association Reihenfolge der Bücher (Chronologisch)

Ever been frustrated by a garage over charging? inexplicable debits from your bank account? a shop selling faulty goods? dismissive treatment from your GP? inundated by junk mail? In each case, being able to write an effective letter of complaint will stop you feeling helpless when you know you are in the right.

Which BooksDate of 1998 soft back Very Good 0852027370 How to complain effectively and obtain redress, whatever your consumer problem