Sessions 7-10 Block 1
The Context of Management
PERSPECTIVES ON THE CONTEXT OF MANAGEMENT. 1. UNDERSTANDING STAKEHOLDERS. 2. THE MARKET-LED ORGANISATION. 3. THE EXTERNAL ENVIRONMENT. 4. INTRODUCTION TO ORGANISATIONS. 5. ORGANISATIONAL CULTURE. 6. POWER, AUTHORITY AND INFLUENCE. 7. UNDERSTANDING OPERATIONS. 8. THE FINANCIAL CONTEXT. 9. UNDERSTANDING AND MANAGING INFORMATION. 10. PRESENTING AND ANALYSING DATA. 11. CUSTOMER EXCELLENCE. 12. PRODUCT EXCELLENCE. 13. MANAGING HUMAN RESOURCES. 14. MOTIVATION AND JOB DESIGN. 15. FINANCIAL FRAMEWORKS. 16. FINANCIAL STATEMENTS FOR FINANCIAL PERFORMANCE. 17. THE CONCEPT OF QUALITY. 18. RECONCILING STAKEHOLDER INTERESTS. 19. NATIONAL PARK, LOCAL INTERESTS.