The New Customer Experience Management

Why and How the Companies of the Future Address Their Customers' Needs Proactively

Autor*innen

• Ivaylo Yorgov

Parameter

• 136 Seiten
• 5 Lesestunden

• Wirtschaft

Mehr zum Buch

Focusing on the design and implementation of a post-sales service program, this guide emphasizes the importance of proactively meeting customer needs in a personalized manner. It covers strategies to create a future-proof service approach, making it essential for businesses looking to enhance customer satisfaction and loyalty in a rapidly evolving market.

• Sprache: Englisch
• Erscheinungsdatum: 2022
• Einband: Hardcover