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Market-Based Management

Strategies for Growing Customer Value and Profitability - Fourth Edition

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This unique book is built around a performance orientation and the belief that real learning occurs only with the application of knowledge. It emphasizes market-based management—with a focus on the linkages between marketing strategy and profitability, and provides a systematic method for learners to evaluate the profit impact of a marketing strategy. Coverage that goes beyond marketing fundamentals features a three-fold integration of market-driven strategy, customer satisfaction, and profitable growth—giving readers the tools and techniques for delivering higher levels of customer satisfaction, marketing productivity and profitability. A special effort was made to include more coverage of customer loyalty marketing, performance metrics, customer relationship marketing, and brand and product line strategies. For anyone interested in strategic marketing.

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Market-Based Management, Roger J. Best

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Erscheinungsdatum
2004
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Titel
Market-Based Management
Untertitel
Strategies for Growing Customer Value and Profitability - Fourth Edition
Sprache
Englisch
Autor*innen
Roger J. Best
Erscheinungsdatum
2004
Einband
Paperback
Seitenzahl
528
ISBN10
0131469568
ISBN13
9780131469563
Reihe
Bewertung
3,7 von 5 Sternen
Beschreibung
This unique book is built around a performance orientation and the belief that real learning occurs only with the application of knowledge. It emphasizes market-based management—with a focus on the linkages between marketing strategy and profitability, and provides a systematic method for learners to evaluate the profit impact of a marketing strategy. Coverage that goes beyond marketing fundamentals features a three-fold integration of market-driven strategy, customer satisfaction, and profitable growth—giving readers the tools and techniques for delivering higher levels of customer satisfaction, marketing productivity and profitability. A special effort was made to include more coverage of customer loyalty marketing, performance metrics, customer relationship marketing, and brand and product line strategies. For anyone interested in strategic marketing.