How you can talk to anyone in every situation

"This is a book for anybody who would like to know how they can enter any situation, with any number or type of people, and feel confident doing it. In these pages you'll discover: strategies for approaching situations so you always feel calm and in control; ideas for starting conversations and tips on how to keep the conversation flowing; how to build rapport quickly and easily with whoever you meet; help to beat embarrassment, conquer your nerves and handle those dreaded awkward moments without getting flustered. This book is a down-to-earth practical guide that you'll want to get out before you go out!"--Publisher.