David A. Garvin Reihenfolge der Bücher (Chronologisch)

Seventy percent of all change initiatives fail. Yours won’t have to—when you apply the practices provided in HBR on Leading Through Change. In this vital new resource, today’s leading thinkers offer suggestions for articulating a compelling vision of an organization’s future, overcoming employee resistance to change, and surmounting other challenges that come with leading change.

Compares American and Japanese quality management, pinpoints weaknesses in American production, and argues for a more sophisticated understanding of quality which can improve the competitive position of U.S. companies