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The former executive vice president of Walt Disney World shares indispensable rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus years in the hospitality industry.
Buchkauf
The Customer Rules, Lee Cockerell
- Sprache
- Erscheinungsdatum
- 2013
- product-detail.submit-box.info.binding
- (Paperback)
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- Titel
- The Customer Rules
- Sprache
- Englisch
- Autor*innen
- Lee Cockerell
- Verlag
- Profile Books(GB)
- Erscheinungsdatum
- 2013
- Einband
- Paperback
- Seitenzahl
- 189
- ISBN10
- 1781251223
- ISBN13
- 9781781251225
- Reihe
- Schlagwörter
- Sachbücher, Handel, Lebenshilfe, Persönliche Entwicklung, Führung
- Bewertung
- 4,05 von 5 Sternen
- Beschreibung
- The former executive vice president of Walt Disney World shares indispensable rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus years in the hospitality industry.