The Simple Truths of Service

Autor*innen

Barbara Glanz
Kenneth Hartley Blanchard

Buchbewertung

4,5(30)Abgeben

Parameter

Führung
Handel und Verkauf
Persönlichkeitsentwicklung
Sachliteratur
Wirtschaft

Mehr zum Buch

"Your competitive edge in today's business environment is in how your customers are treated. If you want to succeed, it's time to get creative about customer service! The Simple Truths of Service is an unforgettable true story about a very special young man ... Johnny, a young man living with Down Syndrome, who changes the culture of a grocery store by being creative and giving the customers more than they expect. He puts his own personal signature on each and every interaction."--Adapted from Amazon