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Robbie Kellman Baxter

    Robbie Kellman Baxter ist eine Pionierin der „Membership Economy“, die sich auf den Aufbau dauerhafter Kundenbeziehungen konzentriert. Mit ihrer umfassenden Expertise in Strategieberatung und Marketing unterstützt sie Unternehmen aus verschiedenen Sektoren, von SaaS über Medien bis hin zu gemeinnützigen Organisationen, dabei, Abonnements und digitale Gemeinschaften zu nutzen, um die Kundenbindung zu vertiefen. Sie verfasste ein wegweisendes Buch, das als eine der Top-Marketingbücher des Jahres ausgezeichnet wurde, und prägte den einflussreichen Begriff „Membership Economy“. Ihre Arbeit konzentriert sich auf nachhaltiges Wachstum und die Förderung tiefgreifender Verbindungen zwischen Unternehmen und ihren Zielgruppen.

    The Membership Economy (PB)
    The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
    The Forever Transaction
    • The Forever Transaction

      • 256 Seiten
      • 9 Lesestunden
      4,0(183)Abgeben

      "More and more companies are concluding that the potential rewards of subscription-based products and services are worth the risk of radically changing their business models. They're correct. The Membership Economy is here and it's here to stay - and if you want to compete for the long run, you need to join it. Strategy consultant Robbie Kellman Baxter has been helping companies excel in this business environment for more than a decade. Now, in The Forever Transaction, she reveals all her secrets. Whatever industry you're in, Baxter provides the inspiration, tools, and insight you need to build and execute a business model that will leave your competition in the dust. You'll find out how industry leaders like Under Armour, Microsoft, and Netflix have created an ever-expanding customer base of loyal subscribers - and are keeping them coming back. You'll learn how to lead your organization through every step of the process - from initial start-up to new product testing, scaling for long-term growth and sustainability to revamping your culture so everyone works together to optimize customer lifetime value. You'll also master all the essentials of succeeding in the Membership Economy, like subscription pricing, Software-as-a-Service, digital community engagement, and freemium incentives as a way to turn casual browsers into cash-paying super-users. With The Forever Transaction, you have everything you need to build durable, long-term relationships with every customer, and leverage them for ultimate business success?today, tomorrow, and forever."--Provided by publisher

      The Forever Transaction
    • In today’s business world, it takes more than a website to stay competitive. The smartest, most successful companies are using radically new membership models, subscription-based formats, and freemium pricing structures to grow their customer base―and explode their market valuation―in the most disruptive shift in business since the Industrial Revolution. This is The Membership Economy . Written by an expertconsultant, this groundbreaking book will show you how to turn ordinary customers into members for life. Learn how

      The Membership Economy (PB)