Total quality management

Autor*innen

• Hubert K. Rampersad

Parameter

• 200 Seiten
• 7 Lesestunden

• Technik & Maschinenbau

Mehr zum Buch

Total Quality Management (TQM) is a journey towards improvement, guiding you through a continuous reassessment of yourself, your work and your organization. The author demonstrates how to improve your daily workload in order to create a quality product, control costs, and foster customer loyalty. Not only does this give your organization an edge in a competitive business environment, it also helps you grow and excel. Rampersad guides you through the effective use of problem-solving tools and helps you apply the quality improvement process in all aspects of your work. The book`s modular, practical and integral approach will appeal to today`s busy manager. All aspects of Total Quality Management are clearly, concisely, and didactically described, illustrated by a wealth of real world examples.

• Sprache: Englisch
• Erscheinungsdatum: 2001
• Einband: Hardcover