Managing risk and security
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Logistics service providers (LSPs) operate in highly complex and turbulent business environments. Unexpected adverse events - ranging from natural catastrophes to malevolent human actions - are becoming more the norm rather than the exception. Given the narrow margins of error in logistics service operations, failing to manage these risks properly has severe direct and indirect repercussions not only on the operational, market, and financial performance of LSPs, but also on their reputation and relationships with customers and suppliers. Now more than ever before, understanding the risks that run through their operations and how to safeguard against them is a vital challenge for LSPs. The book - written by authorities in the field of supply chain risk management - provides cutting-edge analyses of the pressing issues of risk and security at LSPs. Approaches to implement successful risk management and security initiatives are outlined and tailored to the specific situation of the LSP industry. The book exposes its readers to state-of-the-art knowledge that places them in the position to create sustainable competitive advantage for any LSP.