You Will Be Satisfied

Autoren

• Bob Tasca

Parameter

Seitenzahl

240 Seiten

Lesezeit

9 Stunden

• Wirtschaft

Mehr zum Buch

Focusing on customer satisfaction, Bob Tasca shares his remarkable success in the automotive industry, where his Ford dealership consistently excels in sales and customer loyalty. With a return rate of 65 percent, significantly higher than competitors, he offers insights applicable to various fields. Through concise chapters filled with real-life examples and actionable lessons, Tasca provides a roadmap for enhancing customer loyalty, making it accessible for anyone looking to boost their sales and service effectiveness.

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• Sprache: Englisch
• Erscheinungsdatum: 1997
• Einband: Paperback