The lean toolbox for service systems
Autoren
Parameter
Kategorien
Mehr zum Buch
Presents a set of core tools for Lean service operations with particular attention given to mapping tools in service. Begins with the inter-related concepts of The Systems Approach and Lean Philosophy as they apply to service. Continues with a classification for Lean Service and gives a three-level approach to mapping in various types of service situation. Concludes with a look at the essential Lean service tools.
Buchkauf
The lean toolbox for service systems, John Bicheno
- Sprache
- Erscheinungsdatum
- 2008
Wir benachrichtigen dich per E-Mail.
Lieferung
Zahlungsmethoden
Deine Änderungsvorschläge
- Titel
- The lean toolbox for service systems
- Sprache
- Englisch
- Autor*innen
- John Bicheno
- Verlag
- PICSIE Books
- Erscheinungsdatum
- 2008
- ISBN10
- 0954124448
- ISBN13
- 9780954124441
- Kategorie
- Persönlichkeitsentwicklung, Wirtschaft
- Beschreibung
- Presents a set of core tools for Lean service operations with particular attention given to mapping tools in service. Begins with the inter-related concepts of The Systems Approach and Lean Philosophy as they apply to service. Continues with a classification for Lean Service and gives a three-level approach to mapping in various types of service situation. Concludes with a look at the essential Lean service tools.