Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns

Autor*innen

• Benjamin Mee

Parameter

• Handel und Verkauf
• Persönlichkeitsentwicklung
• Psychologie
• Sachliteratur
• Wirtschaft

Mehr zum Buch

Gives you practical guidelines for managing the six most common conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. This title guides you through a three-step process for replacing unconstructive habits with more effective responses.

• Sprache: Englisch
• Erscheinungsdatum: 2012
• Einband: Paperback