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This practical guide identifies the child and their relationship with the adult as the basis upon which real communication can be made. Topics covered include non-verbal communication, attentive listening, empathy, the part played by questions, working constructively with conflict and criticism, and communicating in groups.
Buchkauf
Communication Skills for Working with Children and Young People, Pat Petrie
- Sprache
- Erscheinungsdatum
- 2011
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- (Paperback)
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