The Future of Success

The internet-driven marketplace offers unprecedented opportunities, but this technology also drives relentless competition. When consumers can change allegiance with the click of a mouse, sellers must make constant improvements - cutting costs, adding value, requiring more time and work from employees whose job stability, in turn, declines daily. In short, the terrific deals of the new economy carry a steep price: more frenzied lives, less security, more economic and social stratification, the loss of time for family, friendship, community and self.