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The book explores the concept of customer-centricity, presenting it as a transformative approach for enhancing both business operations and individual effectiveness. It draws on insights from a leading expert in the field, offering practical strategies and examples to help organizations prioritize customer needs and improve overall performance. The focus is on creating value through deep understanding of customer behavior, ultimately leading to sustainable success.
Buchkauf
The Customer-Centric You, Stephen Hewett
- Sprache
- Erscheinungsdatum
- 2011
- product-detail.submit-box.info.binding
- (Paperback)
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