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The book explores the evolution of management over the past century, highlighting its growing disconnection from daily operations and the imperative of delivering customer value. It critiques traditional management practices and advocates for a renewed focus on integrating management with the core activities of organizations to enhance effectiveness and customer satisfaction.
Buchkauf
Dragon Slaying, Mark Woods
- Sprache
- Erscheinungsdatum
- 2011
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- (Paperback)
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