Unlocking Potential: How Mature Knowledge Management Strategies Can Transform the South African Construction Sector

The book explores the critical role of knowledge management (KM) maturity in enhancing organizational effectiveness. It outlines a seven-level maturity model, emphasizing that true value is realized when KM strategies extend beyond organizational boundaries. This expansion allows for greater knowledge sharing and maximizes KM potential. The text highlights findings from South African construction organizations, which reveal that limited KM maturity stifles success in the sector, suggesting that broader implementation of mature KM strategies could improve overall performance.