Focusing on the behavior of systems, the book explores their pervasive influence on our actions and decisions. It highlights how various systems, such as performance measures in organizations, significantly shape individual behavior. By examining these interactions, the author sheds light on the underlying mechanisms that govern our engagement with systems in everyday life.
Shockingly, one in four GCSE and A'Level grades in England is wrong. Dennis Sherwood explains why so many pupils receive exam results that don't do them justice and suggests ways to regain trust. They work for essay-based exams across the world.
A Manager's Guide to Applying Systems Thinking
Systems thinking can help you tame the complexity of real-world problems by providing a structured way of balancing a broad, overall view with the selection of the right level of detail, truly allowing you to "see the forest for the trees". Only by taking a broad view can we avoid the twin dangers of a silo mentality-in which a fix 'here' simply shifts the problem to 'there'-and organisational myopia-in which a fix 'now' gives rise to a much bigger problem to fix 'then'. Seeing the Forest for the Trees will give you all the tools and techniques you need, with many practical examples as diverse as managing a busy back office, negotiating an outsourcing deal and formulating business strategy.