Wageeh Nafei Bücher

The phenomenon of organizational silence (OS) highlights how employees often refrain from discussing critical issues, which can significantly hinder business performance. This lack of communication prevents vital information from reaching upper management, stalling renewal and development efforts. Additionally, employees who remain silent may experience increased tension and mental health challenges, affecting overall workplace morale. The book explores these direct and indirect consequences of silence within various types of organizations.

Exploring the multifaceted impact of spiritual leadership, this book delves into its role in fostering organizational virtuousness and enhancing quality of work life. It addresses how spiritual leadership can alleviate workplace anxiety and reduce bullying behavior, while also examining the mediating effects of organizational identification and quality of work life on organizational success and citizenship behavior. Through a comprehensive analysis, it highlights the transformative potential of spiritual leadership in creating healthier and more productive work environments.

The book explores the impact of artificial intelligence and big data within Egypt's telecommunications sector and its role in enhancing customer satisfaction in commercial banks. Through detailed studies, it illustrates how AI, integrated with computing systems and algorithms, can simulate human capabilities and improve service delivery. The findings highlight the transformative potential of AI in various industries, emphasizing its significance in the evolving landscape of customer engagement and operational efficiency.

The book explores various facets of organizational dynamics, beginning with organizational DNA to identify challenges. It delves into virtuousness and the cultivation of positive habits, followed by employee commitment and loyalty. The text also covers organizational learning as a progressive force, cohesiveness among groups, and agility that equips personnel with essential skills. Additionally, it discusses identification in decision-making, the significance of an ethical culture, the importance of organizational memory in knowledge application, and ambidexterity as a balance between exploration and exploitation of opportunities.

Focusing on the integration of robotics in service quality, this book introduces Robotic Service Quality (RSQ) as a vital metric alongside traditional service quality scales. It emphasizes the significance of robotic performance in physical settings and its direct influence on customer satisfaction. The four dimensions of RSQ—atomization, personalization, precision, and efficiency—highlight key aspects such as automation levels, flexibility in meeting customer needs, timely service, and the accuracy of information provided by robots, offering a comprehensive framework for evaluation.

Focusing on the transformative power of nanotechnology, the book explores its significant contributions across various fields, including medicine, agriculture, and environmental sustainability. The first section delves into how nanotechnology supports sustainable development, while the second section highlights its role in promoting environmental sustainability. Through these discussions, the book reveals the potential of nanotechnology to address pressing global challenges and improve quality of life.

The book explores the pervasive issue of bullying within various societal contexts, emphasizing its historical presence. It delves into counterproductive work behaviors that harm organizational effectiveness and discusses role stress arising from misaligned individual and organizational needs. A significant focus is placed on workplace bullying, particularly its impact on health care professionals, highlighting its seriousness and prevalence. Additionally, the text addresses workplace anxiety, especially during times of organizational change, underscoring its relevance in modern work environments.

The book explores the transformative impact of digitization on work systems and organizational growth. It emphasizes the necessity of shifting from traditional methods to digital preservation systems, highlighting the importance of selecting appropriate methods tailored to specific environments. The text addresses contemporary challenges such as government red tape and procedural complexities, advocating for digitization as a solution to enhance efficiency and support the transition to e-government.

Exploring ten foundational concepts, this book delves into how various elements like organizational DNA, virtuousness, and commitment influence performance and employee attitudes. It examines the significance of learning, cohesiveness, and agility in fostering job engagement and excellence. Additionally, it highlights the importance of ethical culture, memory, and ambidexterity in enhancing organizational success and strategic outcomes. Each pillar offers insights into building a robust and effective organizational framework, emphasizing the interplay between culture, employee behavior, and overall performance.

Exploring the intricacies of human resource management within the Egyptian context, this book delves into various critical topics such as the effects of organizational complexity on performance, the phenomenon of organizational silence in response to mobbing, and the role of psychological capital in achieving strategic success. It also examines the interplay between leadership styles and organizational forgetting, knowledge dynamics from postgraduate perspectives, and the connections between role stress and workplace bullying, highlighting the importance of organizational ambidexterity in fostering effective learning.