The Customer Rules

Autor*innen

• Lee Cockerell

Parameter

• 189 Seiten
• 7 Lesestunden

• Führung
• Handel
• Lebenshilfe
• Persönliche Entwicklung
• Sachbücher

Mehr zum Buch

The former executive vice president of Walt Disney World shares indispensable rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus years in the hospitality industry.

• Sprache: Englisch
• Erscheinungsdatum: 2013
• Einband: Paperback