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The Agile Sales

Successfully shaping transformation in sales and service

Autoren

Claudia Thonet

Parameter

Seitenzahl: 264 Seiten
Lesezeit: 10 Stunden

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The book addresses the evolving demands of customers in the digital age, emphasizing the need for sales and service departments to be flexible, fast, and innovative to retain customer loyalty, especially among younger digital natives. It offers practical agile working principles and methods aimed at enhancing the innovation and agility of sales teams, positioning them as effective bridges to customers. The focus is on adapting to the changing landscape of customer expectations across various communication channels.

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The Agile Sales, Claudia Thonet

Sprache
Erscheinungsdatum: 2023
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Titel: The Agile Sales
Untertitel: Successfully shaping transformation in sales and service
Sprache: Englisch
Autor*innen: Claudia Thonet
Verlag: Springer Fachmedien Wiesbaden
Erscheinungsdatum: 2023
Einband: Hardcover
Seitenzahl: 264
ISBN13: 9783658382858
Schlagwörter: Wirtschaft, Psychologie
Beschreibung: The book addresses the evolving demands of customers in the digital age, emphasizing the need for sales and service departments to be flexible, fast, and innovative to retain customer loyalty, especially among younger digital natives. It offers practical agile working principles and methods aimed at enhancing the innovation and agility of sales teams, positioning them as effective bridges to customers. The focus is on adapting to the changing landscape of customer expectations across various communication channels.