Call Centers and the Global Division of Labor

A Political Economy of Post-Industrial Employment and Union Organizing

Autor*innen

• Andrew J R Stevens

Parameter

• 236 Seiten
• 9 Lesestunden

• Business & Management
• Handel
• Sachliteratur
• Sozialwissenschaften

Mehr zum Buch

Through an examination of trade union interventions in the call center industries located in Canada and India, this book contributes to research on post-industrial employment by using political economy as a juncture between development studies, the sociology of work, and labour studies. Inhaltsverzeichnis 1. Introduction m2. Political Economy, Post-Industrialism and the Global Division of Knowledge Labor 3. The Political Economy of Offshoring 4. The Global Division of Call Center Work 5. India: Labor Organizing Offshore 6. Centers of Steel 7. Global Division of Knowledge Labor, Global Unionism 8. Conclusion

• Sprache: Englisch
• Erscheinungsdatum: 2020
• Einband: Paperback