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Hotel Management and Operations

Fifth Edition

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"Hotel Management and Operations, Fifth Edition" provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems. Multidimensional case studies are a notable feature, with complex management problems portrayed from multiple viewpoints; "As I See It" and "Day in the Life" commentaries from new managers provide further real-world perspective. Covering the latest issues affecting the industry, this text gives students and professionals an up-to-date, dynamic learning resource.

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Hotel Management and Operations, Michael J. O'Fallon, Denney G. Rutherford

Sprache
Erscheinungsdatum
2009
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Titel
Hotel Management and Operations
Untertitel
Fifth Edition
Sprache
Englisch
Verlag
Wiley
Erscheinungsdatum
2009
Einband
Paperback
Seitenzahl
512
ISBN10
0470177144
ISBN13
9780470177143
Reihe
Beschreibung
"Hotel Management and Operations, Fifth Edition" provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems. Multidimensional case studies are a notable feature, with complex management problems portrayed from multiple viewpoints; "As I See It" and "Day in the Life" commentaries from new managers provide further real-world perspective. Covering the latest issues affecting the industry, this text gives students and professionals an up-to-date, dynamic learning resource.