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User Friendly, how the hidden rules of design are changing the way we live, work, and playCliff KuangAusverkauft4,0Bewachen
Inside the Nudge Unit : how small changes can make a big differenceRichard ThalerAusverkauft4,1Bewachen
The culture code : an ingenious way to understand why people around the world buy and live as they doClotaire RapailleAusverkauft4,1Bewachen
Crucial confrontations. Tools for resolving broken promises, violated expectations and bad behaviorKerry PattersonAusverkauft4,1Bewachen
Coaching for performance : growing people, performance and purposeJohn WhitmoreAusverkauft4,1Bewachen